Aug 18, 2022

10 Types of Virtual Assistants

10 Types of Virtual Assistants

Virtual assistants are becoming more and more popular. They provide a variety of services to business owners, such as customer service, social media management, bookkeeping, and accounting. It is not uncommon for a small business owner to have a VA that does everything from booking travel arrangements to preparing expense reports. In this blog post, we will be discussing 10 types of virtual assistants that may interest you and your business needs. 

1) Administrative virtual assistant  

This virtual assistant is responsible for all business and personal administrative work. They are responsible for a variety of tasks such as bookkeeping, email management, scheduling appointments, preparing expense reports, and filing paperwork. They also provide other standard virtual assistant services such as customer service and social media management. The administrative virtual assistant is typically hired to support executives and leaders who want to free up their time from administrative work.

2) Bookkeeping virtual assistant

This virtual assistant specializes in keeping accurate records for their employer's company. This virtual assistant may be employed by an accounting firm or they might employ themselves independently to work with multiple clients at once (sometimes both). This remote staff is typically hired to support finance teams and small business owners. Outsourcing a remote bookkeeper can absolutely help you save money and costs.

3) Social Media Virtual Assistant

This virtual assistant is responsible for managing social media accounts on behalf of their employer. They keep track of all posts made by the company on various social media platforms. They schedule posts in advance, write posts, manage comments and direct them to the appropriate team member. They also help determine the type of content that should be shared and analyze how it affects sales or overall reach. 

Social media work remotely full time to keep your online channels, like Facebook, Instagram, Twitter, Linkedin, etc, updated with content so you don’t have to spend hours away from your business functions. 

4) Real Estate Virtual Assistant

This virtual assistant is an employee at a real estate agent's office. This virtual assistant will often help agents with paperwork for and showings on properties, scheduling appointments, as well as taking calls from potential buyers/sellers. 

Real estate agents can tap the skills of VA remote workers to generate more leads and focus their energy on improving sales and building relationships with their clients. 

5) Shopping and e-commerce virtual assistants

If you are looking to keep track of all the items in your online shopping cart then this virtual assistant type will likely be able to assist you. These virtual assistants help monitor all the items that a shopper has placed into their virtual shopping carts through affiliate links or other means. They make sure none of these items get "lost" through potentially forgetting which item was being considered, having a family member purchase it instead, or accidentally deleting the bookmark for said page.

eCommerce VA’s are also experts in managing product lists and online shops such as Shopify, Amazon, Google Shop, and other apps. Hiring a virtual assistant to help you do this time-consuming task can help reduce costs and increase sales for your business.

6) Blog virtual assistants

This virtual assistant is helpful to bloggers who are getting started. They take care of all the technical and behind the scenes work that goes into blogging. This virtual assistant might set up your blog, make sure it stays secure, help you create high quality content as well as schedule social media posts for your blog. 

7) Customer Service virtual assistants

Customer service virtual assistants can be found in many different companies. They handle all customer related issues or concerns via email, chat or phone calls. They respond to questions about products, setup new accounts for customers and sometimes even handle refunds. 

8) Computer virtual assistants

There are virtual assistants that focus on computer related tasks and functions. They will do anything from operating computers to sending emails, playing videos or music files to even browsing the internet.  Some virtual assistants have a deeper skill level and can help you with more complex issues such as repairing your computer or helping implement security measures for your company's network.

9) Data Entry virtual assistant

This virtual assistant is able to execute many data entry tasks such as inputting a large amount of information into a database, transcribing audio recordings, entering/deleting notes in online calendars (such as Google Calendars), enter names and addresses into contact databases etc.   

10) Graphic design virtual assistant 

This virtual assistant is trained in graphic design and can assist anyone with logo creation, web page design or website maintenance (such as WordPress sites). They will also work on creating brochures, fliers, and advertisements through programs such as Photoshop or InDesign.

Many virtual assistants are trained in many different virtual assistant tasks so the list above is not necessarily exhaustive but should give a general overview of virtual assistant skill level.

In this blog post, we’ve explored 10 types of virtual assistants that can help you with your business. We hope you enjoyed the read and found some useful information for yourself or someone in your network to implement! To schedule a call with one of our team members about how we might be able to help you get a virtual assistant for your business, book a call with our outsourcing specialists today